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WORKPOINTS®
is a
partnership of three individuals, of varying experience and
expertise, who have developed a unique workplace assessment and
training process that has created an exciting breakthrough in
identifying, prioritizing and resolving the “real” underlying
problems of workgroups...whether they are employees, supervisors,
or managers. |
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Jo R. Hall, Ph.D.,
President and
Chief Executive Officer, has over 25 years experience in
management consulting, training, and research related to human
behavior in the workplace. She has designed needs assessment
tools, written and conducted training programs and provided
program evaluation for business, industry, service industries,
healthcare and governmental agencies. Her doctorate is in
Adult Education, Research and Evaluation from The Ohio State
University, Columbus, Ohio. |
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Robert W. MacDonald,
Vice President
and Chief Operating Officer, has over 35 years experience from
front line supervisor to operations manager and finally to
President and Chief Executive Officer in manufacturing settings,
corporate headquarters and management consultation firms. In
addition to his “hands-on” management roles, he has performed a
wide variety of human resources functions, written and conducted
training programs, developed policies and procedures, and created
employee assistance programs. |
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Daniel J. Foltz,
President and
CEO of PC PURSUITS, a Technology Company, consulting with small,
medium and large business, has over 30 years experience in the IT
field, from User Liaison, Computer Operator, System Development,
Customer Interface, Technical Team Management, and Owner/Operator
of a small business. He has a unique mixture of University
studies including a BS in Math, Physics, and Psychology from
Central Michigan University, which gives him an edge in
understanding both the technical and human factors involved in
system development and implementation. |
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Using our
combined professional training and our workplace experience, we
knew that the critical element of our efforts would be the
accurate identification of the problem areas prevalent within a
workgroup. To do so, we wrote over a thousand questions
applicable to workplace situations as the base pool of information
needed for our computer-based assessment tool (the
Inventory). We
tested and proved the reliability and validity of the questions
while writing the training modules that formed the response pool
from which particular modules would be drawn to respond to
specific problems. We tested the end result in pilot projects for
over three years in a wide range of work settings located
throughout the United States.
Next, we
engaged management consulting firms, of varying size, located in
large and small marketing areas to market and deliver
WORKPOINTS®
to their diverse client populations...with outstanding results.
Our long and
careful attention in making certain that we had created a higher
standard of excellence in workplace training paid off, and set
WORKPOINTS®
above all other generalized workplace training.
We have now
taken the entire process and brought it to a new level...that of
being an internet-based service available directly to
organizations and individual consulting firms. |
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